You don't need the flashiest AI features. You need to solve real business problems. Too many companies are building automation backwards. They start with "What can this AI tool do?" instead of "What business outcome do we need?" What we see in 95% of our conversations: Teams get excited about chatbots, AI dashboards, and smart workflows. But they can't answer basic questions like "How much time will this save?" or "What's the ROI in six months?" Here's where people go wrong. They pick tools...

Another vendor demo. Another shiny AI promise. Another budget line that might lead nowhere. You're sitting through your third sales pitch this week. The vendor shows flashy dashboards and talks about "revolutionary capabilities." But when they ask what specific processes you want to improve, you realize you don't have a clear answer. So you pick the tool that sounds most impressive. Six months later, your team is still doing the same manual work. The AI sits barely used because it doesn't...

Building AI prototypes before mapping your processes is like putting the cart before the horse. It’s a recipe for wasted time and resources. Here’s where people go wrong: they get dazzled by the potential of AI and rush to build prototypes without a clear understanding of their existing processes. In most cases, this leads to solutions that don’t align with the actual needs of the business. What we see is that companies often end up with AI systems that are impressive in isolation but fail to...